Welcome to Bishal Decor (accessible via https://bishaldecor.brodox.com/). Your privacy is incredibly important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or utilize our services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide a seamless shopping experience and improve our services. This includes:

• Personal Identification Information: Name, billing address, shipping address, email address, and phone number, which you provide voluntarily when creating an account or placing an order.
• Payment Details: Payment transactions are processed through secure, encrypted third-party payment gateways. We do not store your raw credit/debit card numbers or bank login credentials on our servers.
• Device and Technical Data: IP address, browser type, operating system, and browsing behavior (pages viewed, time spent) collected automatically via cookies and tracking technologies to optimize site performance.

2. How We Use Your Information

We use the information we collect for various business purposes, including to:

• Process, fulfill, and ship your orders for decor products.
• Send order confirmations, shipping updates, and customer support messages.
• Analyze website traffic and user behavior to improve our storefront layout and product offerings.
• Send occasional promotional emails or updates about new arrivals (you can opt-out at any time).
• Prevent fraudulent transactions and secure our platform.

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. However, we share your information with trusted partners necessary to run our store:

• Platform Providers: Our store is hosted on the Brodox e-commerce platform, which provides the underlying technology, hosting, and data management infrastructure to run our shop securely.
• Logistics & Delivery Partners: We share your delivery address and phone number with local courier and shipping services to ensure your orders reach your doorstep.
• Payment Processors: Your payment information is securely shared directly with integrated payment gateways to complete your transactions.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Data Security

We implement industry-standard security measures, including SSL (Secure Sockets Layer) encryption, to protect your personal data during transmission and storage. While we strive to use commercially acceptable means to protect your information, please note that no method of transmission over the Internet is 100% secure.

5. Cookies and Tracking

We use cookies to enhance your browsing experience, remember your cart items, and understand how you interact with our site. You can choose to disable cookies through your individual browser settings; however, doing so may cause some features of our website to function incorrectly.

6. Your Rights

Depending on your location, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete data.
• Request the deletion of your account and personal details from our active databases.

To exercise any of these rights, please contact us using the information below.